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Pricing & access

Keeping FCAs more affordable
without cutting corners

Why we keep our Functional Capacity Assessment fees lower, how our process protects clinical quality, and what that means for families, adults and carers seeking NDIS support.

The problem

Cost is often the reason people wait

After more than 15 years working as an occupational therapist, I have seen how often people delay getting the support they need because of cost. These decisions are rarely simple. For many people, the cost of therapy or an assessment is not just inconvenient — it becomes the reason they wait. And when people wait, things often become harder.

The parent
Already managing therapy fees, school meetings, equipment costs and time away from work
What delays themThe cost of another report feels impossible on top of everything else
The adult
Knows their current supports are not enough, but the process feels overwhelming
What delays themThousands of dollars for a report they are not sure will lead anywhere
The carer
Has been quietly holding everything together for years, only just realising it is no longer sustainable
What delays themUnsure if they can justify the cost when the person they care for has other urgent needs

A child may continue struggling at school without the right supports in place. Adults may continue living with unsafe routines. Carers may keep filling gaps every day, at a personal cost that is not visible from the outside.

— Nisha Bal, Seeds OT

This is one of the reasons we have made a very conscious decision at Seeds OT to keep our Functional Capacity Assessment fees lower where we can. At the time of writing, our standard FCA fee is $969.95 — intentionally lower than many assessment fees in the sector.

That does not mean doing less. It does not mean rushing the work. It means being very thoughtful about how the assessment process is designed.


What a good FCA actually does

More than listing diagnoses — explaining real daily life

A good Functional Capacity Assessment should explain how the person is actually managing in everyday life. It should describe what they can do independently, what they can only do with support, what they cannot do safely or consistently, and what happens when the right support is not available.

For NDIS participants, the report also needs to explain the functional impact of disability in a way that is clear, practical and useful for decision-making. That requires careful listening and clinical judgement — not just a good questionnaire.

What our assessments cover
🧴
Personal care
Hygiene, dressing, grooming, medication
🍳
Domestic tasks
Cooking, cleaning, managing a home
🚌
Mobility & transport
Getting around, community access, driving
🧠
Cognitive function
Memory, planning, managing appointments
💬
Communication
Understanding, expressing needs, social interaction
😔
Emotional regulation
Fatigue, pain, stress, behavioural patterns
📚
Learning & work
Study, employment, structured activities
🤝
Carer impact
Informal support sustainability and risk

That kind of reasoning cannot be rushed. But it also does not always require a long, expensive assessment process with many hours of appointment time.


Why our process is different

A structured process that uses clinical time well

Over time, we have developed a structured assessment process that allows much of the background information to be gathered before the interview. This means the clinical interview can be used more carefully — focused on the areas that need clinical judgement, not on collecting basic background details.

1
Detailed questionnaires — completed in your own time

Participants, parents, carers or support people complete structured forms before the appointment. Many people remember important details after an appointment, not during it — the forms give time and space to think properly.

Before the appointment
2
Document upload — everything relevant in one place

NDIS plans, medical letters, therapy reports, school information, behaviour support plans, previous assessments or other records. You do not need all of these — anything that helps explain the person's situation is useful.

Before the appointment
3
Clinical interview — focused on what matters most

The interview focuses on daily routines, safety concerns, functional limitations, carer impact and what happens when support is not available. Approximately 60 minutes via telehealth. We check, clarify and understand — not start from the beginning.

Telehealth · approx. 60 min
4
Report — written and clinically reasoned by Nisha

The report draws on everything: intake forms, documents, and the interview. It links functional difficulties to specific, evidence-based support needs in language NDIS planners and reviewers understand. The aim is a clear, defensible and useful report.

Delivered within 2 weeks
Why this keeps costs down without cutting corners
Background information is gathered before the appointment — not during paid interview time
The interview is reserved for clinical interpretation, not information collection
Documents are reviewed before we meet, so we can ask better questions
The report is still written and reasoned by an experienced occupational therapist — every time

Setting the record straight

Lower cost does not mean lower quality

Keeping the cost lower is not about making the assessment thinner. It is not about doing a quick interview and producing a light report. It is not about using a one-size-fits-all template.

It is about reducing unnecessary cost while protecting the quality of the clinical reasoning. A lower fee is only ethical if the report still properly reflects the person's functional needs — detailed enough to be useful, clear enough to explain the link between disability, daily function, risk and support, and specific enough to make recommendations that are proportionate, realistic and clinically justified.

A good Functional Capacity Assessment should help the reader understand the person's everyday reality. It should make the functional issues visible. It should explain why support is needed — not just state that support would be helpful.

— Nisha Bal, Seeds OT

We would also rather be transparent about what an FCA can and cannot do. It can help explain a person's functional needs and support an NDIS application or plan review — but it does not guarantee an NDIS decision, and it does not replace medical evidence where medical evidence is required. Our role is to provide a clear, honest and clinically reasoned opinion.


Being honest

When our standard model may not be enough

Most people who book with us are suitable for our structured assessment model. However, not every situation fits neatly into a lower-cost process. A lower-cost model is only appropriate when it can still produce a safe, useful and clinically sound report. If someone needs more than that model can reasonably provide, it is better to say so.

Suits our standard process
Can complete questionnaires independently or with support person
Has some documentation — even older reports or letters
Telehealth interview is manageable
NDIS access, plan review, or support planning
Adults and children — Australia-wide
May need a different approach
Complex communication needs requiring substantial support
Significant behavioural risk or complex psychosocial circumstances
Large volume of documentation needing detailed review
Requires liaison with multiple services or professionals
Face-to-face observation or intensive multidisciplinary process

If extra work is needed, we will try to explain that clearly and early. This is not about excluding people with higher needs — it is about being honest. If someone needs more than our standard model can reasonably provide, it is better to say so than to offer a service that may not properly meet their needs.


Our aim

A Functional Capacity Assessment should open doors, not close them

Seeds OT is a small practice. We cannot remove every barrier, and we cannot make every service low cost. But we can be thoughtful about how we work.

We can avoid unnecessary appointment hours where information can be gathered safely in another way. We can use structured forms to help families and participants share their story properly. We can keep the clinical interview focused. We can make our pricing clear. We can write reports that are practical, respectful and clinically reasoned.

Most importantly, we can remember that behind every assessment request is a person or family trying to move forward — trying to keep a child safe, to explain why a parent can no longer manage at home, to prevent carer burnout, to make daily life more manageable, safer and more sustainable.

Keeping our FCA fee lower is one small way we try to make the process more accessible. Not by lowering the standard. Not by rushing the work. But by designing the process carefully, using clinical time well, and staying focused on what the report is actually meant to do.

— Nisha Bal, Seeds OT
Ready to find out if we're the right fit?
Email us at fca@seedsoccupationaltherapy.com.au with any questions
Visit our Getting Started page for the Welcome Guide, FAQ, and Service Agreement
FCAs available Australia-wide via telehealth — no referral needed
Self-managed and plan-managed NDIS participants welcome
Standard FCA $969.95 · $193.99/hr NDIS rate · no hidden costs

Book your FCA
with Seeds OT

Australia-wide telehealth. No referral needed. Every report personally written and reviewed by Nisha Bal, Principal OT with 15+ years experience.

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