Seeds FCA appointments are by video only. You need a screen and a working video connection. We do not offer phone appointments. The assessment also involves information collected beforehand, review of relevant documents and preparation of the written report.
The interview is usually about an hour. That is appointment time, not the total time spent on the assessment. We confirm the video appointment arrangements and expected length before booking.
Before the appointment
We ask about the purpose of the report and any questions that may need direct observation or specialist assessment. We also need to know about communication preferences, fatigue, technology and who you would like involved.
You receive an intake form and instructions for sending relevant documents. This gives the OT information to review before the interview. Let us know when a form or upload process is difficult; the approach needs to be workable for you.
What happens during the video appointment?
The OT asks about activities, support, changes over time and information that needs clarification. You can explain what happens outside the appointment, including activities that another person usually helps you complete.
Video may allow limited observation, where this is appropriate and agreed. The camera only shows part of a situation. Information described by you or a support person must be identified as reported information in the assessment record.
You do not need to attempt an unsafe activity to demonstrate a difficulty. Nor should you stop using equipment or assistance that you normally need. Tell the OT when a suggested activity is unsuitable.
If a questionnaire is used, its administration needs to follow the relevant instructions. Not every measure is appropriate for every person or for remote delivery.
When another assessment is needed
Telehealth can be useful when the main questions can be answered through interview, suitable assessment methods and existing evidence. It may reduce travel, but it does not remove every access barrier.
Some questions need closer observation, physical assessment, measurements, equipment trials or an assessment of a particular environment. Examples include prescribing some equipment, examining transfers in detail and planning home modifications. These may require an in-person or specialist service.
If an important question remains unanswered, the report should state the limitation. It should not turn a description into an observation or give a definite recommendation that the evidence cannot support.
Privacy and recording
Choose a space where you can speak as privately as possible. Tell the OT who else is present or able to hear. The session is recorded so the person on the call can listen rather than type. If being recorded worries you, say so when you book.